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KMID : 0371020010340030211
Journal of Preventive Medicine and Public Health
2001 Volume.34 No. 3 p.211 ~ p.218
Development and Evaluation of the Reliability and Validity of the VSSS-82 Korean Version for Measuring Satisfaction with Community-based Mental Health Services in Psychiatric Patients
Yoo Weon-Seob

Shin Young-Jeon
Moon Ok-Ryun
Nam Jung-Hyun
Abstract
Objectives : To develop a Korean version of VSSS-82 for measuring the multi-dimensional satisfaction with community-based mental health services in psychiatric patients and to investigate both the reliability and validity of the Korean version.

Methods : The VSSS-82 English version was translated and back-translated with some modification. Data from 68 psychosis patients using community-based mental health services in three Community Mental Health Centers (CMHCs) was collected through a personal interview survey regarding the satisfaction and suitability of service. Variability of satisfaction and internal consistency, discriminant validity, and concurrent validity of the VSSS-82 Korean version were evaluated.

Results : A higher number of dissatisfied subjects and significant pairwise differences for the dimensions were found. The Crohnbach¢¥s alpha coefficient, a measure of internal consistency, ranged from 0.56(overall satisfaction) to 0.90(skills and behavior) and significant differences in satisfaction was found in patients by the self-rated suitability of service.

Conclusions : The VSSS-82 Korean version is a reliable and valid instrument for measuring multi-dimensional satisfaction with community-based mental health service.
KEYWORD
Community Mental Health Services, Personal Satisfaction, Questionnaires
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